Q: How to report a bug?A: If you experience a problem, please let us know about it. You can either send an email to or contact us via Twitter. To make it easier for us to resolve the issue, please report the details, particularly, your browser version, type of the device you use, how often the problem occurs and anything else that you think is useful for us to know.
Q: How to create/join a private room?A: You need to find a few other players in the same region, who should enter the same private room name after the @ symbol in the Nickname field (for example, Player@MyRoom), and then press the Play button. If at least 8 people attempt to join the same room during a 30 seconds interval, the room should be successfully created. The number of players who joined the room initially determines the size of the created room.
Q: How to get rid of lag and stuttering?A: There are a few things, that may occasionally help to reduce the lag:
- Try to restart your router (just power it off, and then on)
- Close unnecessary browser tabs
- Pause ongoing downloads
- Pause file-sharing applications, like torrents
- As long as the game rely on the network, the so-called lag spikes, experienced as temporary unresponsiveness and delays, may occur. To reduce those unpleasant effects, use wired connection instead of wireless if possible.
Q: What are the system requirements?A: The game was created with intent to run smoothly on low-end devices, so any relatively modern system should suffice. Here is the list of the hardware/software requirements:
- A graphic card that supports WebGL. You can check if your card is not blacklisted.
- A browser that supports WebGL 1.0 and Websocket APIs, which must be enabled. According to statistical data, this requirement is currently met on more then 97% of devices, and the number keeps growing, so this should not be the case.
Also, it is strongly recommended to use the latest available browser version, as long as newer versions tend to provide better performance and stability.
Note, that mobile devices are usually less powerful, so the framerate may drop in certain cases.
Q: What is WebGL and how to enable it?A: WebGL is a cross-platform rendering API, that brings hardware-accelerated graphics to the web without a need for plug-ins.
In case you are able to play right away, you don't need to do anything — it is already enabled. If not, follow the instructions below, which slightly differ for various browsers.
- Go to chrome://settings
- Click Advanced
- In the System section, make sure that the Use hardware acceleration when available switch is enabled
- If you use an older Chrome version, also go to chrome://flags and ensure that the Disable WebGL option is NOT activated.
- Go to about:config
- Search for the webgl.disable option, and make sure that its value is false.
- Go to opera://settings
- Enable the Show advanced settings checkbox
- Select the Browser menu
- Ensure that the Use hardware acceleration when available checkbox is enabled.
- Go to the Preferences menu
- Select the Advanced tab and enable the Show Develop menu in menu bar checkbox
- In the Develop menu, ensure that the Enable WebGL options is checked. This option is not present in newer Safari versions, because WebGL is enabled by default.